Our team is here to keep you in the driving seat.
Speak to our claims team
Our 24/7 claims team is on hand. Call us today if you've been involved in an incident.
Discuss cancelling your policy
Talk to our team if you're thinking about cancelling your policy with us.
Upload / download your docs
Upload and download both your supporting and insurance docs here.
Anything else
Can't find what you're looking for?
Click here.
Make a change to your policy
0330 124 5773
During the year it's likely you'll buy a new vehicle, change where you live or even get a new job.
It's really important that any change to your circumstances or the risk itself must be notified to us immediately. If you're unsure about disclosing any information just ask one of our team!
Call our team on 0330 124 5773 and we'll let you know exactly how the change will affect your policy and payments. ​
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Our team is on hand from 9am - 7pm on weekdays and 9am - 2pm on Saturdays and Bank Holidays.
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Both the fees we charge and any fees that an insurer may charge can be found at All you need to know​​​
Discuss cancelling your policy
0330 124 5773
​We really recommend you get in contact with us before deciding to cancel your insurance policy to discuss your options.
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You have the right to cancel your insurance policy at any time, but charges will vary depending on when you cancel. When your policy is cancelled, any additional products are cancelled at the same time. Our fees and those of the insurer are not refundable. Any refunds due can take up to 30 days to be processed.
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There are occasions where we will enforce cancellation of your policy. This is only performed when there is a good reason or if your insurers have instructed us to do so. Before cancelling your policy, we will notify you by email to the last known email address you have provided. The cancellation will be treated as a standard cancellation and you will incur the same charges as set out below.
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Both the fees we charge and any fees that an insurer may charge can be found at All you need to know
Speak to our claims team
We hope you never have to make a claim or report an incident to us, but if you do you’re in safe hands. It's important you do this quickly and with as much information as possible so we can best handle your claim for you.​​
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First thing to do is call our 24/7 claims team on 0330 124 6277​
They'll do everything then can to help you get back in the driving seat!
0330 124 6277​
Breakdown Assistance
Our Breakdown Cover is available as an additional product that can only be added before your insurance policy begins. You can speak to our team for full details of the various levels of breakdown cover we offer.
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Has your vehicle broken down?
Please call the 24 hour Control Centre on 0127 772 0718
For assistance in Europe please call on 0044 1277 235 999
0127 772 0718
Upload / download your documents
You can both upload any supporting documents and download your insurance documents via our online portal here
Anything else? Speak to our team
Our team is on call to help! Here's all our contact info and opening hours to best direct your call...